Your subscription and use of the Zasha Store website, as well as your purchase and use of the products available through the website, are subject to these Terms of Use and Service ("Terms of Use and Service") at www.zasha.shop.
Your use of this website constitutes your agreement to follow and be bound by these Terms of Use and Service. We reserve the right to update or modify these Terms of Use and Service at any time without prior notice. For this reason, we encourage you to review the Terms of Use and Service whenever you visit this site. If you do not agree to these terms, please do not use this site.
By establishing your membership on this site or using the products through the site, you acknowledge and agree to the following:
General Provisions:
- You are at least 18 years old.
- You are of legal age to form a binding contract.
- You are not a person barred from contracting under local jurisdiction.
You must establish and use your membership on the Zasha Store website and purchase and use products available through it in full compliance with these Terms of Use and Service and all applicable laws, rules, and regulations (collectively, the "laws"). All communications, emails, and other interactions between you and Zasha Store may be recorded.
Membership in Zasha Store
Establishing Membership
You may join the site as a member. Membership requires that you:
- Indicate your agreement to these Terms of Use and Service.
- Provide your contact information and personal data.
- Submit any type of documentation required by Zasha Store as part of the registration process.
You agree to accept responsibility for all activities that occur under your account or password. You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your account.
Use of Membership
You may not use your Zasha Store membership for fraudulent or inappropriate purposes or for any purpose that competes with Zasha Store. You must notify Zasha Store immediately by email at support@zasha.shop regarding any unauthorized use of your Zasha Store membership or the website that you become aware of.
Zasha Store reserves the right to refuse or cancel registration for any person on this site, remove any person from the site, or prohibit any person from using the site for any reason. It may also limit or terminate a person's ability to use the site for any reason, or limit or terminate your use of the site at any time without prior notice. Zasha Store does not guarantee or represent that your use of any content on this site will not infringe on the rights of a third party not affiliated with Zasha Store.
Termination of Membership
Zasha Store may terminate your membership and refuse any current or future use of this site if:
- It is necessary to comply with an applicable law.
- You have provided information to Zasha Store that it deems, at its sole discretion, to be false, inaccurate, outdated, or incomplete (or if the information becomes false, inaccurate, outdated, or incomplete).
- Zasha Store, at its sole discretion, determines that you are using your Zasha Store membership in a manner that violates these Terms of Use and Service.
- In other circumstances that Zasha Store deems appropriate at its sole discretion.
Purchases
Orders
At its sole discretion, Zasha Store may choose not to accept or to cancel your order in certain circumstances, including but not limited to when the product you wish to purchase is unavailable, if the product is mispriced, if the order appears to be fraudulent, or in other circumstances Zasha Store deems appropriate at its sole discretion. Zasha Store also reserves the right, at its sole discretion, to take steps to verify your identity in order to accept your order. Zasha Store will refund any charges paid for orders that are not accepted or that are canceled.
Return Policy
Certain products may be eligible for return depending on the circumstances. Please review the Zasha Store return policy, which Zasha Store reserves the right to modify at any time.
Product Description
Zasha Store strives to provide an accurate description of the products displayed on this site. However, Zasha Store does not guarantee that the description is accurate, complete, reliable, current, or error-free. If a product offered on the site does not match the description on the site, you may exclusively return the product according to the return policy mentioned above.
Pricing Information
Zasha Store endeavors to provide accurate pricing information for products and services available on the Zasha Store website. However, we cannot guarantee the accuracy of pricing. Zasha Store reserves the right, at its sole discretion, to refuse or cancel any orders placed for products or services that list an incorrect price on the site due to any error. In such cases, Zasha Store will notify you by email, and it also reserves the right, at its sole discretion, to correct the full authorized price error.
Product Availability
The Zasha Store website includes information regarding product availability. This information may be used to estimate the likelihood that a product will be shipped immediately after you submit your order. Unfortunately, Zasha Store cannot guarantee that a product listed as "available" will actually be available for immediate shipment, as daily changes in stock quantities can occur. In rare cases, a product may be available at the time of ordering but become unavailable when Zasha Store begins to process the order. In such cases, Zasha Store will notify you by email.
Shipping and Taxes
Shipping and tax fees are calculated based on the country and delivery method, as indicated when purchasing products. The customer is responsible for customs clearance. Currently, customs may return shipments after 10 days if not cleared by anyone. The customer is responsible for any amounts collected by customs.
Website Terms of Use
License and Access to the Site
All content available on this site (including but not limited to text, design, graphics, logos, icons, images, audio clips, downloads, interfaces, symbols, and software, along with the way they are selected and arranged) is the exclusive property of Zasha Store, its licensors, and its content providers. This property is protected by copyright, trademark, and other applicable laws. Zasha Store grants you a limited license to use this site for personal, non-commercial purposes. Zasha Store, its licensors, and content providers retain all ownership and full rights to the content available on the site, including all related intellectual property rights; it is provided to you under a license that may be revoked at any time at Zasha Store's sole discretion.
You are responsible for obtaining access to the site, which may incur third-party fees (such as Internet service provider charges). Any unauthorized access you make to the site (including any access or use related to an account you create on the site or any device you use to access the site) will result in termination of the permission or license granted to you by Zasha Store.
Content You Provide Through the Site
The submission of personal information through this site is governed by our Privacy Policy, which you can review by clicking the "Privacy Policy" link at the bottom of the site ("Privacy Policy"). The Terms of Use and Service incorporate the Privacy Policy by reference. You grant Zasha Store a perpetual, irrevocable, non-terminable, non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works, and sub-license such content or any part of it in any media. You hereby represent, warrant, and covenant that any content you submit does not include any item (including but not limited to text, images, music, or video) to which you do not have the full right to grant such a license to Zasha Store.
You represent that all information, data, and other materials you provide on this site or to Zasha Store by any other means are true, accurate, current, and complete. You are responsible for updating and correcting the information you provide on the site as appropriate.
You may not use a false email address or other incorrect identifying information, nor may you impersonate any person or entity or otherwise mislead as to the origin of the content. Some features on this site may require registration. By registering, you agree to provide true, accurate, current, and complete information about yourself.
Disclaimer of Warranties
Zasha Store makes no representations or warranties of any kind, whether express or implied, regarding any matter, including, but not limited to, merchantability, fitness for a particular purpose, or non-infringement related to your membership in Zasha Store, any content on the site, or any products purchased through the Zasha Store website, including warranties that may arise from course of dealing or usage of trade.
Your use of this website is at your own risk. This site is provided on an "as is" and "as available" basis. We reserve the right to limit or terminate your use of the site or any feature or part thereof at any time. Zasha Store does not warrant that access to the site will be uninterrupted or error-free, or that the site is secure, or that the site or its hosting server are free of viruses, or that the information on the site is correct, accurate, appropriate, useful, up-to-date, reliable, or complete. If you download any content from the site, you do so at your own discretion and risk. You are solely responsible for any damage to your computer or any loss of data resulting from downloading any such content. No advice or information obtained by you from the site shall create any warranty of any kind.
Limitation of Liability
Suppliers whose products appear on the Zasha Store website, and you, acknowledge and agree that you are solely responsible for your use of this site and/or your membership in Zasha Store, communications with third parties, and the purchase and use of products and services available through the Zasha Store website.
You acknowledge and agree that any information you send or receive during your membership and/or use of this site may not be secure and may be intercepted by unauthorized parties. You acknowledge and agree that your use of this site is at your own risk and that the site is provided to you without additional charge. Recognizing the foregoing,
you agree, to the maximum extent permitted by applicable law (including, but not limited to, consumer protection laws), that Zasha Store, its licensors, suppliers, or third-party content providers are not liable for any direct, indirect, moral, incidental, special, consequential, or other damages arising from or related in any way to this site or any other site or resource accessible through this site, any action we take or fail to take due to communications you send us,
your membership in Zasha Store or any cancellation or termination of such membership,
any delay or inability to use the site or any information, products, or services promoted or obtained through the site,
or the modification or removal of any content submitted or posted on this site.
You acknowledge and agree that you assume full responsibility for your use of this site and/or membership in Zasha Store, communications with third parties, and the purchase and use of products and services available through the Zasha Store website. You acknowledge and agree that any information you send or receive during your membership and/or use of this site may not be secure and may be intercepted by unauthorized parties. You acknowledge and agree that using this site is at your own risk and that the site is provided to you without additional charge.
By so acknowledging, you agree, to the maximum extent permitted by applicable law (including, but not limited to, consumer protection law), that Zasha Store, its licensors, suppliers, or third-party content providers are not liable for any direct, indirect, moral, incidental, special, consequential, or other damages arising from or related in any way to this site or any other site or resource accessible through this site, any action we take or fail to take due to communications you send us,
your membership in Zasha Store or any cancellation or termination of such membership,
any delay or inability to use the site or any information, products, or services promoted or obtained through the site,
or the modification or removal of any content submitted or posted on this site.
Severability
If any part of these Terms is held to be invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect as closely as possible the original intentions of the parties, and the remaining portions shall remain in full force and effect.
Entire Agreement
These Terms of Use and Service constitute the entire agreement between you and Zasha Store concerning the subject matter addressed herein, and supersede all prior agreements, communications, offers, discussions, and documents regarding these matters, merging into these Terms of Use and Service.
Electronic Communication
When you use the site or send emails to Zasha Store, you are communicating with Zasha Store electronically. You agree to receive electronic communications related to your use of the site. You agree that all agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing. All notices from Zasha Store to customers shall be deemed to have been received and effective once sent by email to the address you provide on any Zasha Store site.
Indemnification
You agree to defend, indemnify, and hold harmless Zasha Store from and against any and all claims, damages, costs, and expenses, including attorney's fees, arising from or related to your use of this site and/or your violation of any representation, warranty, or other provisions of these Terms of Use and Service.
Privacy Policy
The Privacy Policy that applies to the collection, use, disclosure, and other processing of personal information by Zasha Store can be found at [link]. You agree that any personal information obtained about you (whether through the site, email, phone, or any other means) is collected, stored, and processed in accordance with the Privacy Policy. Zasha Store may update its Privacy Policy from time to time at its sole discretion and post the updated version on the website provided above.
Waivers
Zasha Store's failure to act with respect to a breach of these Terms of Use and Service by you or others does not waive Zasha Store's right to act with respect to subsequent or similar breaches. If any content on this site, or your use of this site, is contrary to the laws of the location where you access the site, this site is not intended for you, and we request that you do not use the site. You are responsible for informing yourself of the laws in your jurisdiction and complying with them.
Dispute Resolution
Given the high cost of litigation, both you and Zasha Store agree to the following dispute resolution procedures: In the event of any dispute, claim, or controversy arising out of or related to any transaction carried out on the site, or any breach, enforcement, interpretation, or validity of these Terms of Use and Service or any part thereof ("Dispute"), the party receiving the Dispute shall first attempt to settle it in good faith by providing the other party with an electronic notice (via the store's email below) describing the facts and circumstances (including any relevant documentation) related to the Dispute and allowing a 30-day period to respond to or address the Dispute. Such notice should be sent to: support@zasha.shop
Both Zasha Store and you agree that this dispute resolution procedure is a condition precedent that must be satisfied before pursuing any litigation or filing any claim against the other party.
Governing Law
These Terms of Use and Service and the relationship between you and Zasha Store shall be governed by the laws of the United Arab Emirates.
Shipping and Delivery Policy
COD ZASHA LTD commits to delivering orders within 4--6 business days after order confirmation. Customers receive an email or a phone call from the customer service department to explain the expected delivery time. After that, the purchased products are confirmed by sending an email to you. If you choose a product that is out of stock, you will be notified either via email or through our customer service to address the situation. Products are handed over to shipping companies within 1--3 business days to prepare the procedures and complete the purchase.
In case of any delay on our part, you will be notified according to your membership information; thus, your membership details must be correct and complete. There is no shipping or delivery on holidays. All selected products are delivered to you securely and properly by our shipping company. When paying online, our waiting period is a minimum of 4 days and a maximum of 30 days. If the product is not delivered to the customer within that period, the amount paid will be refunded.
Return of Goods and Refund Policy
If we cannot deliver the goods or products to our customers in less than 30 days, the full amount paid will be refunded. If the customer cancels the order within 24 hours of order confirmation, the amount paid will be refunded after deducting handling fees. The customer has the right to return the purchased goods within 14 days of delivery. The goods must be new, unopened, and in their original packaging.
The customer must notify customer service by email or phone before sending the goods and is responsible for any return shipping fees. After inspecting the goods for any damage, the amount paid will be refunded.
After 15 days from the date of purchase, the sale is considered final and the goods cannot be returned. The amount paid will be refunded within 15 business days. Please allow an additional five business days for the refunded amount to appear in your bank account.
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